CM Punjab Scheme Complaint Number – Complete Helpline & Online Complaint Guide 2025. Suppose you are facing issues or delays with any Chief Minister Punjab initiative. In that case, the Government of Punjab has made it easier than ever to file complaints or seek assistance through official helplines and portals.
From the CM Complaint Center (0800-02345) to scheme-specific hotlines like the Green Tractor or Solar Panel scheme, this guide provides verified contact details and step-by-step methods to reach the concerned department.
CM Punjab Complaint Center (Main Helpline)
For general complaints related to the Chief Minister Punjab’s public welfare programs, such as the Suthra Punjab, Roti Nan, or any other social development schemes, citizens can contact the official complaint cell.
- Helpline: 0800-02345 (Toll-Free)
- Timings: 24/7 availability
- Coverage: All Punjab government schemes and initiatives
Through this central system, complaints are logged, verified, and forwarded to the relevant department for resolution.
Scheme-Specific Complaint Numbers
Each CM Punjab scheme has its own dedicated helpline for focused assistance. Use the number listed below according to your scheme type:
| Scheme Name | Helpline Number(s) |
|---|---|
| Benazir Income Support Programme (BISP) | 0800-26477 (Toll-Free) |
| Apni Chat Apna Ghar / Citizen Facilitation Center | 0800-09100 |
| CM Free Solar Panel Scheme | 042-99030204 or SMS your bill reference number and CNIC to 8800 |
| CM Asaan Karobar Finance Scheme | 1786 |
| CM Green Tractors Scheme / Agriculture Dept. | 0800-17000 |
| Social Welfare & Bait-ul-Maal | 1312 |
| Dastak – Doorstep Services Delivery | 1202 |
These helplines are monitored by respective departments to ensure transparency, accountability, and quick response to public concerns.
Other Complaint Methods
In addition to calling helplines, you can also register your issues through digital and mobile platforms introduced by the Punjab government.
1. Suthra Punjab Shehri App
Download the Suthra Punjab app from Google Play Store or Apple App Store.
- Register using your CNIC and mobile number.
- Select the relevant department or scheme.
- Submit complaint details and attach photos (if applicable).
- Track your complaint’s progress in real time.
2. Official Scheme Portals
Many schemes such as Solar Panel, Asaan Karobar, and Apni Chat Apna Ghar allow users to submit complaints directly via their official portals.
You can log in, file a new complaint, or track your status online.
3. Social Media & WhatsApp Channels
Some complaint systems also accept issues through verified WhatsApp numbers or official social media pages. However, always ensure the number or page is verified before sharing personal data.
Fraud Alert: Beware of Fake Messages
Important: Official communication from the Government of Pakistan or BISP is sent only through 8171.
If you receive messages or calls from any other number claiming to offer money or registration help, do not respond, these are fraudulent attempts.
Always verify through the official BISP portal or CM Punjab Complaint Center (0800-02345) before taking action.
CM Punjab Complaint Cell WhatsApp Number
Currently, there is no universal WhatsApp number for all schemes. However, some projects (like Suthra Punjab) may offer in-app complaint submission or WhatsApp support through verified departmental lines.
Citizens are advised to check their respective scheme’s website or official announcement for updates.
Online Complaint to CM Punjab
To file an online complaint directly to the Chief Minister Punjab Office, follow these steps:
- Visit the official CM Punjab Complaint Portal (available on the Punjab government website).
- Click “File a Complaint” or “Register Grievance.”
- Enter your CNIC, contact number, and details of the issue.
- Attach any relevant documents or evidence.
- Submit and note down the tracking ID for future reference.
You can later use this tracking ID to check your complaint status online.
CM Punjab Contact Numbers (Leadership Offices)
| Office | Contact Number |
|---|---|
| Chief Minister Complaint Cell | 0800-02345 |
| CM Punjab Mohsin Naqvi (Former Interim CM) | Contact through Punjab Government Secretariat |
| CM Punjab Maryam Nawaz (Current CM) | Official contact available through Chief Minister’s Secretariat, Lahore |
CM Punjab Complaint Portal Tracking
Once your complaint is registered on the Punjab Citizen Portal, you can:
- Log in with your CNIC and password.
- View current complaint status.
- Receive SMS notifications for updates.
- Rate the resolution process once completed.
Suthra Punjab Complaint Helpline & WhatsApp
The Suthra Punjab initiative has its own app and helpline for environmental and city cleanliness complaints.
- Helpline: Included under the main CM helpline (0800-02345)
- WhatsApp: Provided within the app’s contact options
This helps ensure faster responses for waste management and sanitation concerns across Punjab’s cities.
Frequently Asked Questions (FAQs)
Q1: What is the main CM Punjab Complaint Number?
A: The primary complaint number is 0800-02345, available 24/7 for all CM Punjab schemes.
Q2: How can I register a complaint about the Solar Panel Scheme?
A: Call 042-99030204 or SMS your bill reference number and CNIC to 8800.
Q3: Can I file a complaint online to CM Punjab?
A: Yes, visit the official CM Punjab complaint portal and fill out the grievance form using your CNIC.
Q4: Is there a WhatsApp number for CM Punjab Complaint Cell?
A: There’s no single official WhatsApp number yet; always verify scheme-specific contact channels.
Q5: What should I do if I receive fake messages about BISP payments?
A: Ignore and report them immediately. Only messages from 8171 are official.
Conclusion
The CM Punjab Complaint Center (0800-02345) and scheme-specific helplines are designed to make public service delivery more transparent and citizen-friendly. Whether you’re applying for solar panels, green tractors, or financial aid, you can easily report issues and get timely support through verified channels. Always rely on official numbers and portals to ensure your complaints are resolved efficiently and securely.
